Conditions d'utilisation

Acceptance of the Terms of Trade

1.    These Terms of Trade apply to you, an individual who is not acting as a commercial entity, for the purchase of the Products on the website. You and Octō. agree that these Terms of Trade will, together with the order, as accepted by Octō, the Terms of use and the Privacy Policy, constitute the whole agreement between you and Octō.

2.    Please read these Terms of Trade carefully as they contain important information, including information on warranties and limitations of liability. By placing an order through the website you acknowledge that you have read and accepted these Terms of Trade.


1.    The Products covered by these Terms of Trade are those presented on the website, subject to availability.

2.    Octō will use its best efforts to ensure that any photograph of any of the Products presented on the website is as accurate as possible. Please note, however, that the representation of the Products as produced by your computer screen may differ from the exact Product.


1. Octō will only be responsible for loss or damage you suffer that is a natural and foreseeable consequence of Octō breaching its obligations under these Terms of Trade, but Octō is not responsible for loss or damage that was not foreseeable, such as for damages resulting from your use of the Internet including the loss of data, any intrusion, virus, service disruption or other unintended issues.

2. Octō reserves the right, in its absolute discretion, to take any of the following measures if you fail to make a payment in accordance with these Terms of Trade:

(a)    withhold the supply of and dispose of the Products requested in the order, and/or

(b)     refuse to deal further with you, and Octō will not be liable to you for any loss or damage directly or indirectly resulting from any such action.

3.    You have sole responsibility for determining the suitability of the Products for the purposes for which you intend to use them.

4.    The Products are supplied for domestic and private use only. Octō shall not be liable for any losses relating to any business of yours, for example, lost revenue, income or profits, lost data or any interruption to your business.

5.    You must follow any instructions Octō may give you in relation to the safe use or storage of the Products. Octō will not be responsible for any damage to the Products which is caused by your failure to follow these instructions.

6.    There are certain responsibilities which Octō cannot exclude by law and nothing in these Terms of Trade limits any liability of Octō to you for death or personal injury resulting from negligence.  Subject to the following "Warranty" clause, and to the fullest extent permitted by law, the liability of Octō for any loss or damage suffered by you as a result of Octō breaching its obligations under these Terms of Trade or other duty is limited to a refund or replacement of the relevant Products.



1.    As a consumer you have certain legal rights, including legal rights relating to any Products that are faulty or not as described.  For further information about your legal rights, contact your local Citizens’ Advice Bureau or Trading Standards office.  Nothing in these Terms of Trade will affect these legal rights.

2.    If you receive a Product that is not of satisfactory quality, you can contact Octō for a replacement or, where this is not possible, for a refund.


Your right to cancel the purchase

1.    As a consumer, you have the right to return the Products, without any reason within 7 working days from the receipt of the Products. 

2.    If the return of the Products is not because of a product defect or an error committed by Octō, you will have to pay the shipping charges for the return of the Products.

3.    If you exercise this right to return the Products, you will return the Products ordered, in a state fit for their resale and in their original packaging, to the following address: 

Octo London Ltd

 40 Martell Road,

Unit F24A, London

SE21 8EN

United Kingdom
4.   Octō will refund you within 30 days from the exercise of your right to cancel the purchase.

Personal data

1.    Information provided by you for the order of the Products will be automatically processed by Octō.


Other important terms

1.   Octō may transfer its rights and obligations under these Terms of Trade to another organisation.

2.    These Terms of Trade are between you and Octō only. No other person shall have any rights to enforce any of the terms of these Terms of Trade. 

3.    If any term in these Terms of Trade is found to be illegal, invalid or unenforceable by any court or competent authority, the remaining terms will remain in full force and effect.

4.    If you break these Terms of Trade and Octō takes no action, this does not mean that Octō has waived its rights against you.  You will still have to comply with these Terms of Trade.  Any waiver must be agreed by Octō in writing.